Testimonials

On May 24, April Butler wrote:

Thank you for a job well done. My new shower fixtures look beautiful. Joel (Mervau) did a fabulous job. And Godwin stayed right on with the quote. Amazing service … I’ll definitely recommend Godwin and use you for other needs in the future. We are very pleased.

On April 28, Bo Dion, wrote:

Just wanted to say thank you for Tom’s (Damstra) quick and efficient service this morning. I really appreciate it!

On March 21, Dan Bogo, wrote:

Thanks for your hard work and professionalism. Matt (Gerke) and Al (Rader) solved a huge problem. We are very happy with the work. Great guys.

On March 17, 2011, B.T. wrote:

This is just to say thank you, and to let you know I am glad that I chose Godwin when I bought my new furnace and water heater. From the time until Randy (Allers) came to give me an estimate until the installers, Steve (McCallum) and Jim (Hudson) left, it was a good experience.

I did not feel any "high pressure" sales talk at all. Randy was good about explaining what he felt my needs and options were, and made me aware of some other benefits to help with the cost. I hope you know I appreciated that, along with your patience if I asked twice about something.

Steve is special in my book too! He did a top-notch job from beginning to end. He even made an extra trip (at the end of a long day) to get a larger thermostat for me - one I can easily see! With my limited vision problem, that makes my life a little easier. I do enjoy ti! And also thanks for the "easier-to-install" furnace filter.

The guys took all the "junk" with them when they left. I had no mess to clean up. Thanks again for everything, including the best all-around estimate of the three I had gotten.

On February 23, 2011, Jon Soghomonian, of Soghomonian Builders, wrote:

I just wanted to say thanks again for an outstanding job. It is always a pleasure to work with nice, friendly people. The dedication and skill that you and your team displayed from our first meeting right up to the last day was outstanding.

On January 19, 2011, Betsy Q. wrote:

Yesterday, I came home to a cold house because my furnace had stopped working. I called the business whose phone was on the side panel: They were not what you would call helpful. They were strictly business. I did not have the funds to get the repairs done, and that was the end of it.

Because someone recommended Gerrit's Appliance when my refrigerator conked out, and they were so good, I called them and asked if they could recommend someone.

The gal who answered the phone didn't even skip a beat: "Godwin Plumbing, and I have their number right here. They're great!"

So I called and explained my financial situation and was told something could be worked out. Wow. Someone was willing to help me and trust me. And lend me two space heaters!

When Tim said he would work with me, and I could have some time to pay the bill, it was such a relief and a gfit and so kind. I knew I was getting more than just the repairs my furnace desperately needed.

Of course, as soon as I got to work, I told nine co-workers what Godwin had done, and they were amazed too. My boss said, "Well, that just restores my faith in human nature." This afternoon, I needed to write to Friend of the Court. I even told them about Godwin Plumbing!

The bottom line is: Your kindness, generosity, and trust will not go unrewarded. You will get the money I owe, and I am telling everyone what you did to help me. I am typing this in my living room, and I am warm. Thank you very much!

On January 14, 2011, Mike Hallmeyer wrote:

Just a quick note to thank you for your amazing service! I had a water heater serviced by Dave (Vandyken) on 12/27/10, and a washtub installed by John (Grasman) on 1/14/10. Both servicemen arrived earlier than scheduled, and they both finished the job much sooner than expected. Very courteous and professional service both times. I couldn't be happier with Godwin Plumbing!! Thanks again.

On December 10, 2010, Dee Evearitt wrote:

I wish to thank you for the quick response on the supply line reattachment needed for my hot water dispenser on December 2. Rick (Leys) made it work better than the original installation. It has always sputtered and splashed when I turned it on, and now it is a smooth flow. Rick was very courteous and friendly to my son Dan, who was there for the housecall while I was out of town. Thanks again, and Merry Christmas.

On December 3, 2010, Sharon and Bill Leeder wrote:

We want thank you for sending Alan (Rader) out to fix our furnace humidifier and make sure we were all set for the winter heating season. As promised, he was on time. Alan is very experienced and professional. We are going to put all his sugestions into place. We hope it is a long time before we need service again, but know we will have no problems when we call Godwin again! Thanks very much.

On November 24, 2010, Ricky Watson wrote:

Yesterday, service tech Gene Drier came to our house to perform repair work and, as in the past, he displayed professionalism and courtesy.

Godwin Plumbing did the initial installation of the plumbing and bathroom fixtures when our house was built 22 years ago. Ever since, we have relied on Godwin Plumbing for repair service and new installation of bathroom fixtures and a water heater.

My wife and I have truly been very impressed with the quality of service provided by Godwin Plumbing!

On October 7, 2010, Carol Spoolstra wrote:

On Sept. 22, my mother contacted Godwin because she had hot, steamy water coming out of her kitchen faucet. At the time, your facility was experiencing a power outage, but staff was able to relay a number to one of your employees. Brian Vance arrived at her condomiunium within 15 minutes. He noted an extremely high level of accumulated gas and removed my mother from the home immediately. He then contacted DTE and the fire department.

A tree had fallen on one of the four gas meters attached to her condo and broke a pipe, which had been leaking natural gas into her basement for more than 15 hours. Additionally, it appeared that the water heater had been hit by lightning, and the safety valve had blown.

During all this, Brian was very helpful, knowedgeable and professional. He stayed late into the evening to make the repairs, and he got the parts covered via warranty. It appears that Brian saved my mother's life, as well as the homes and lives of neighboring condominium residents. Thanks for all your help, and once again I would like to reiterate: Job Well Done.

Carol S., Grandville

On August 9, 2010, Leonard Iakiri wrote:

Called your emergency number on Sunday after arriving home to find no water. Mark (Vanderwal) called a few minutes later and, even though it was related to the well, offered to come out and try to help. He was right on with helping me figure out what the problem was and who I needed to call. Great service and really appreciated his time and willingness to try to help.
 

On August 7, 2010, Jack R. Runnels wrote:

I just want to say thanks to Brian Vance for doing a very good job installing my new water heater. I am very pleased.

On July 22, Brad Littell, of Kids' Food Basket, wrote:

I called earlier today regarding a slow drain. While Godwin was not able to send someone, I was given three referrals; one of which was able to come within 30 minutes. I wanted to let you know how happy I am with the prompt and courteous service I received. Thank you for the GREAT referral!
 

On March 10, Ron S. wrote:

Just a quick note about a recent water heater install I had on Thursday, March 4th. Rick (Leys) was the installer. He showed on time, answered all my questions and cleaned up after the job was done. I feel he did an excellent job on the install. I will recommend Godwin Plumbing to my friends.

On February 16, 2010, Debbie Esposito left a voice mail:

I just wanted to tell you what a fabulous employee you have in Brian Vance ....talk about professional and personable ... I've never met any service guy who was so great ... we won't go anywhere else but Godwin Plumbing from here on out.

On January 30, 2010, Denise Oudman wrote:

I was really pleased with Randy Allers. He was not only on time, but had been willing to come in the afternoon. My first impression of him was his pleasant smile and appearance. He greeted me with politeness, professionalism and a handshake. I was also impressed with the fact that he removed his shoes. He was not pushy and was knowledgeable about the equipment. A nice handsake and smile when leaving added to his good manners.

(Randy Allers helps residential customers with their heating and cooling needs. He can be reached at 248-9524.)

On January 20, 2010, Chris Key wrote:

Just wanted to say thank you for your great customer service. Stopped in late last night to your Division Ave location and a gentleman by the name of Bob went out of his way to help me out of a jam with some pipe. He re-opened the area in the back so he could cut and thread some pipe for me!!! It's hard to find service like that, and you have a gained a new customer for sure!!! Thanks again, Bob.

(We're pretty sure he means Bob Stroven, who's been helping Godwin customers for almost 38 years, although it could have been Bob Glupke, who also has decades of experience.)

On December 31, 2009, Mrs. Vern Visch wrote:

Today was the second time in a month that we have needed you. Both times you came here right away - the same day. And one was an emergency - a Sunday call - and yet you came.

My husband has poor health and cannot help out as well as he used to. I cannot tell you enough how much we appreciate you  - your service is wonderful , and so are the men who came here. So we just wanted to let you know how much this meant to us - thank you ever so much.

On December 13, 2009, Jack Holtvluwer wrote:

Many thanx to the guys at the plumbing repair/help counter. That service is invaluable. Those guys really know their stuff. Recently Bob helped me with a repair need and gave very helpful advice. Working on very old plumbing is always a challenge; knowing the guys at Godwin will help you conquer those dreadful repairs is a good thing to fall back on.

(Bob Stroven is part of our Do It Yourself crew - their primary responsibility is to help customers do it themselves!)

Undated, from M.D. in Wyoming: