On February 16, 2010, Debbie Esposito left a voice mail:
I just wanted to tell you what a fabulous employee you have in Brian Vance ....talk about professional and personable ... I've never met any service guy who was so great ... we won't go anywhere else but Godwin Plumbing from here on out.
On January 30, 2010, Denise Oudman wrote:
I was really pleased with Randy Allers. He was not only on time, but had been willing to come in the afternoon. My first impression of him was his pleasant smile and appearance. He greeted me with politeness, professionalism and a handshake. I was also impressed with the fact that he removed his shoes. He was not pushy and was knowledgeable about the equipment. A nice handsake and smile when leaving added to his good manners.
(Randy Allers helps residential customers with their heating and cooling needs. He can be reached at 248-9524.)
On January 20, 2010, Chris Key wrote:
Just wanted to say thank you for your great customer service. Stopped in late last night to your Division Ave location and a gentleman by the name of Bob went out of his way to help me out of a jam with some pipe. He re-opened the area in the back so he could cut and thread some pipe for me!!! It's hard to find service like that, and you have a gained a new customer for sure!!! Thanks again, Bob.
(We're pretty sure he means Bob Stroven, who's been helping Godwin customers for almost 38 years.)
On December 31, 2009, Mrs. Vern Visch wrote:
Today was the second time in a month that we have needed you. Both times you came here right away - the same day. And one was an emergency - a Sunday call - and yet you came.
My husband has poor health and cannot help out as well as he used to. I cannot tell you enough how much we appreciate you - your serivce is wonderful , and so are the men who came here. So we just wanted to let you know how much this meant to us - thank you ever so much.
On December 13, 2009, Jack Holtvluwer wrote:
Many thanx to the guys at the plumbing repair/help counter. That service is invaluable. Those guys really know their stuff. Recently Bob helped me with a repair need and gave very helpful advice. Working on very old plumbing is always a challenge; knowing the guys at Godwin will help you conquer those dreadful repairs is a good thing to fall back on.
(Bob Stroven is part of our Do It Yourself crew - their primary responsibility is to help customers do it themselves!)
Undated, from M.D. in Wyoming:
Godwin Plumbing came as soon as they could, did a good job and always cleaned up after the repairs were done. The repairmen that came were always polite and friendly. Godwin charges a fair price for their work. I am very skeptical until I find something good. Godwin has come through for me every time, and they have done many repairs for me.